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Susiu Jade-Shipping

SUSIU jewelry is handcrafted in California City with the utmost care and attention to detail. Every order is personally wrapped by our beloved team in our signature SUSIU jewelry bags, branded gift boxes and tied with a personalized ribbon.

When your item is ready to ship, our team will contact you via email or text message to arrange shipment. All deliveries require an adult signature. We will not be able to ship your order if you have not confirmed the delivery time with our team.

Your work may take up to 3 weeks (15 business days) to complete. Hand-engraved items will take an additional 1 week (5 business days).

Some styles are in stock and available for express delivery (2 – 3 business days for domestic orders). You can find our inventory here. We always welcome you to make an appointment here, come to our California store to view our in-stock styles in person, or we can set up a virtual chat.

If you have delivery deadlines or questions, please email

Domestic Shipping Disclaimer:

  • All deliveries require an adult signature.
  • All domestic orders ship overnight via FedEx Express or UPS Express carriers.
  • All domestic orders are insured for $40 shipping.
  • We offer free domestic shipping on domestic orders over $5000.
  • California City same-day delivery and pickup are only available on weekdays (Monday-Friday).
  • We cannot deliver to PO Boxes.
  • All orders shipped to U.S. territories, including Puerto Rico and Guam, are considered international shipments.
  • SUSIU is not responsible for any charges or delivery irregularities incurred after the order has been shipped.

International Shipping Disclaimer:

  • We can ship to most countries including Puerto Rico, Canada, Australia, UK, France, Italy, Spain, Germany, Denmark, United Arab Emirates, Kuwait, China, Hong Kong, Singapore, Japan, Korea, and more. If you have any questions about our international shipping services, please contact us.
  • All deliveries require an adult signature.
  • All international orders ship via FedEx Express or DHL Express.
  • All international orders are insured for $150 shipping.
  • SUSIU is not responsible for any international shipping charges, import taxes, and duties/fees.
  • All international orders are subject to import taxes, duties/fees imposed by the country of destination. These charges will be billed to you, the buyer, once your shipment arrives.
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